Durga City Hospital

Introduction

Durga City Hospital & Diagnostics Centre (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal information that we may collect from our patients, visitors to our website, and other individuals with whom we interact. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Information We Collect

a. Personal Information: We may collect personal information such as your name, contact details, date of birth, medical history, and health information when you visit our hospital, use our services, or interact with us online.

b. Website Usage Information: When you visit our website, we may collect information about your device and how you interact with our website through the use of cookies and similar technologies. This may include your IP address, browser type, pages visited, and other usage data.

Use of Information

a. We use your personal information to provide medical services and treatments, administer appointments, communicate with you, and improve our services.

b. Website usage information helps us understand how visitors use our website, which allows us to improve the functionality and user experience.

Disclosure of Information

a. We may disclose personal information to healthcare professionals involved in your care, as well as to third-party service providers who assist us in delivering our services (e.g., IT service providers, payment processors).

b. We may disclose personal information when required by law or to protect our rights or the safety of others.

Data Security

a. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration.

b. Despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee the security of your personal information transmitted to us over the internet.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations.

Your Rights

a. You have the right to access, correct, or request deletion of your personal information.

b. You may withdraw your consent for the processing of your personal information at any time, where applicable.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

+91 7985278594