Patient Information
Visitor Guidelines and Policies:
- Visitors are requested to adhere to the hospital’s guidelines and respect the privacy of other patients.
- Only one attendant per patient is permitted during night hours to ensure a peaceful environment for all.
- Limited access is granted for visitors of ICU patients, ensuring the safety and well-being of critical patients.
Visiting Hours:
- Visiting hours are from 10:00 AM to 6:00 PM, allowing patients to receive necessary support while maintaining their rest and recovery time.
Prohibition of Gutkha/Tobacco:
- To promote a healthy environment, the consumption of gutkha, tobacco, or any other harmful substances within the hospital premises is strictly prohibited. Violation of this policy will result in a fine of 500/-
Procedures for Patient Feedback or Complaints:
Feedback Collection:
- Patients and visitors are encouraged to provide feedback or raise any concerns they may have regarding their experience at Durga City Hospital and Diagnostics Centre.
- Feedback forms are readily available at the reception desk for convenient submission.
Google Reviews:
- We value and appreciate honest feedback from our patients and their families. We eagerly await your Google reviews to help us continually improve our services and meet the needs of our community.
Appointment booking
Book An Appointment
Emergency information
Emergency Services
Empanelled insurance companies
- ICICI Lombard GIC
- Star Health Insurance
- Cholamandalam GIC
- Liberty GIC
- Health India TPA
- Niva Bupa Health Insurance
- Akna TPA
- SBI General Insurance Company
- Manipal Cigna TPA
Government Scheme
Ayushman Bharat
Durga City Hospital is honored to be a part of the Ayushman Bharat scheme, a government initiative dedicated to offering essential health coverage to economically disadvantaged families. We understand the challenges faced by those with limited financial resources, and through this scheme, we aim to ensure that quality healthcare is accessible to everyone, regardless of their economic status.
Our participation in Ayushman Bharat allows us to provide comprehensive medical services to those who need it most, ensuring that no one is deprived of necessary healthcare due to financial constraints. We are committed to supporting underprivileged families by offering them the care and treatment they deserve, helping them lead healthier and more secure lives.
For more information on how to avail of these benefits and the necessary documentation, please visit our hospital administration office or contact us